A fascinating 10 minute video from Stanford’s Robert Sutton. It discusses the mind-set and strategies of companies that are most adept at building and spreading high standards. And here is the link to “Robert Sutton’s Guide to Excellence”: http://strat.bz/wqRmb2P.
NEW! A succinct collection of useful tips and guidelines, by Roger Evernden. Now available in paperback & Kindle editions. Click to view on Amazon.