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Workshop - Business intelligence techniques

Business intelligence tends to be synonymous with data warehousing, data mining and data management. In fact, true business intelligence depends on a number of other factors that often get overlooked. Factors that affect a successful business intelligence strategy include having access to good analysis models, having an enterprise-wide information model, and having a working environment that encourages the innovative use of information.

Target audience

• Practitioners who need to know techniques, tips, guidelines, skills, experiences and anecdotes.
• CIOs or information systems directors
• Enterprise architects
• Information architects
• Information systems management
• Corporate management responsible for information systems
• Data administration and data resource management staff
• Information managers
• Business people involved in managing or using information

Learning outcomes

• Understand how business intelligence provides the link between a data warehouse and strategic decision-making
• Know which business dynamics are leading to the need for better intelligence
• Be equipped to identify business situations that will benefit most from improved intelligence
• Be conversant with the barriers to the effective use of business knowledge and information
• Understand the dimensions of information management and know how to use them
• Know when to conduct an information audit

Topics covered

• How to manage and share unstructured and textual information across the enterprise
• Designing an enterprise portal
• Decision making processes
• Case study: customer relationship management
• Using intelligence as a product or service differentiator
• The role of the information brokers
• Information content management

Booking information

Contact us to discuss workshop dates and bookings.

We recommend a maximum of 10 delegates per seminar.

Contact us for a detailed contents list for this workshop.

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